Doing Business in Rio Rancho



Qwest Communications

New Mexico currently has one area code (505) and  Qwest Communications (NYSE:Q) provides telecommunication services to all of Rio Rancho. Qwest is a regulated by the NMPRC and provides an extensive array of services. Qwest offers a full line of business services including local business lines, long distance plans, high speed internet and data services and wireless. According to Qwest’s website, the firm has:

  • Approximately 40,000 employees 
  • 770,000 wireless customers 
  • 1.48 million DSL customers 
  • 4.778 million long-distance customers  
  • Approximately 14.7 million access lines 
  • More than 155,000 route miles of fiber optic network capacity

For more information, see Qwest’s website located at or contact business customer service at Telephone: (800) 244-1111. Qwest serves Rio Rancho out of its customer service center located in Cottonwood Mall at 10000 Coors Blvd NW, Albuquerque, NM, 87114, Telephone: (505) 898-1708.

Time Warner Telecom

The Albuquerque network utilizes the Nortel DMS-500, Lucent 5ESS, and SONUS soft switch platforms for delivery of voice/data switched applications, including, but not limited to: IMPS PRI, ISDN PRI, Digital Trunks with DID, IP over SONET, Voice over IP and Internet.  Transport equipment platforms are Cisco ONS, Lucent DMX, Fujitsu, Nortel, and Athera(Positron) SONET muxes, IP platform utilizes Juniper IP Core Router and Extreme Switch and the DACS equipment platform is the Alcatel 1631. Dynamic Bandwidth allocation services provided via the Telco Systems Outburst-PPN platform. Telecom’s Albuquerque and surrounding area network includes 210 route miles and a 144 count core fiber backbone.

The company serves Albuquerque out of its office at 5411 Jefferson NE, Ste. 200, Albuquerque, NM, 87109. Telephone: (505) 938-7350.

Cable Television/Internet Access

Cable Television

Cable One Incorporated (Cable One) provides cable television, digital television and broadband Internet services to Rio Rancho. Cable One is a cable provider throughout nineteen states employing over 1,700 people.

For more information, see Cable One’s website at or visit the Rio Rancho customer service office located at 1117 Rio Rancho Drive SE, Rio Rancho, New Mexico, 87124-1859, Telephone: (505) 892-5114.

Internet Access

Businesses locating operations in Rio Rancho can choose between Qwest and Cable One for their broadband Internet options.